Open Mic
Since TPI Hospitality is committed to open communication and transparency, we are now holding weekly Open Mic meetings where managers and associates can ask questions, raise concerns, and extol each other. Please feel free to watch some of our previous Open Mic sessions below.
Previous Open Mic Meetings
Time Codes
00:00 – 04:25 : Core Values in Action
06:15 – 14:32 : Scheduling Update (Upcoming Open Shift & Shift Swap Features)
14:40 – 22:00 : PTO Info
23:00 – 28:10 : OTA Collections Process
28:55 – 50:40 : Budgeting in ProfitSword
Time Codes
00:00 – 03:00 : Best Places to Work
03:30 – 27:30 : 401K (Traditional & Roth)
28:39 – 35:40 : Core Values in Action (Part 1)
35:40 – 36:42 : UKG Training Update
37:00 – 38:30 : Core Values in Action (Part 2)
39:00 – 41:00 : Q&A – Guest Service 2.0
Time Codes
00:38 – 06:35 : Core Values in Action
07:16 – 16:00 : We Are A Team (Uploading)
16:13 – 21:30 : Performance Appraisals (Finding Completed Appraisals)
23:22 – 31:28 : Q&A – UKG (Availability Requests, Upgrades)
Time Codes
00:00 – 09:45 : Core Values in Action
09:45 – 27:40 : UKG Learning
28:00 – 30:00 : Reassiging/Changing Roles
30:00 – 31:12 : Q&A – Lookup Hourly Rate
32:45 – 34:43 : Q&A – Scheduling Secondary Jobs
Time Codes
00:00 – 06:40 : Welcome/Core Values
06:40 – 08:36 : UKG Reviews (Wages)
08:36 – 14:18 : Reassiging/Changing Roles
14:18 – 18:36 : Using AI (Bryte) to Find Answers in UKG
21:45 – 25:03 : We Are A Team Website
Time Codes
00:00 – 02:24 : Welcome/Conference Feedback
02:24 – 06:50 : Turnover Info
07:19 – 15:10 : Core Values in Action
15:37 – 25:34 : UKG Views (Scheduling & Hyperfind)
27:48 – 28:54 : UKG Multi-Language Support
29:33 – 30:59 : UKG Learning (Safety)
Time Codes
02:24 – 08:00 : Core Values in Action
09:37 – 18:18 : Viewing Used/Available PTO
18:18 – 20:35 : UKG Hyperfind (Multiple Locations)
20:52 – 32:00 : Performance Appraisals
32:38 – 35:48 : Scheduling (Shift-Swapping, Coverage)
35:48 – 36:45 : Learning Management (UKG Learning)
36:45 – 37:12 : Digital Forms
47:18 – 55:00 : Banking & Rolling Over PTO Hours
Time Codes
05:00 – 15:40 : Core Values in Action
16:12 – 18:39 : Secondary Jobs (UKG)
18:39 – 22:38 : Labor Forecast (ProfitSword)
22:52 – 37:50 : Performance Appraisals (Overview & Scoring)
Time Codes
02:15 – 05:08 : Core Values in Action
05:08 – 18:48 : Performance Appraisal Overview (UKG)
18:48 – 23:46 : Performance Appraisal Walkthrough (Associate)
23:46 – 29:35 : Performance Appraisal Walkthrough (Manager)
29:35 – 34:33 : Performance Appraisal Walkthrough (Manager’s Manager)
34:33 – 37:44 : Performance Appraisal Review
37:44 – 56:35 : Q&A
Time Codes
05:44 – 15:09 : Reviewing Labor and Troubleshooting Issues
22:33 – 25:50 : Core Values in Action
Time Codes
02:45 – 08:00 : Leadership Conference Update
08:00 – 10:45 : Core Values in Action
11:00 – 14:11 : Hotel Effectiveness System (MFA – Multi-Factor Authentication)
14:15 – 17:20 : Adding Secondary Jobs in UKG
17:30 – 39:50 : IT Security Update (Phishing & Email Scams)
41:30 – 46:20 : Q&A – Finding Employee Anniversaries/Birthdays in UKG
46:40 – 48:40 : Q&A – Reviewing Labor
48:40 – 49:30 : Q&A – Leadership Conference Awards
Time Codes
01:30 – 07:26 : Core Values in Action
07:40 – 11:00 : Leadership Conference Update
11:00 – 15:09 : Labeling Schedule Shifts in UKG
15:23 – 17:30 : UKG Kiosks Update
17:30 – 19:05 : Margaritaville Update
21:20 – 23:45 : Q&A – Updates on Performance Appraisals and People Assist on UKG
Time Codes
00:25 – 01:23 : Safety Training Update
01:23 – 06:36 : Leadership Conference Update (Award Nominations, Prizes, Registration)
08:03 – 10:35 : Core Values in Action
11:00 – 15:30 : PTO – Stubs vs. Online, Grants
15:45 – 31:20 : UKG Clock-In Kiosks, CloudApper Update & Demo
31:40 – 35:35 : People Analytics on UKG Update
Time Codes
02:11 – 05:30 : Core Values in Action
05:45 – 15:15 : UKG Reporting (Birthdays)
15:20 – 19:30 : Offer Letter Process
19:47 – 25:32 : Reviewing Timecards (Demo)
25:45 – 28:28 : UKG Clock-In Kiosk Updates
29:05 – 34:44 : Staffing/Recruiting Update